Disputes can occasionally arise, and Banigig is committed to providing a structured process to handle these situations fairly. Whether a buyer or a seller encounters an issue, Banigig’s Resolution Center is available to mediate and provide solutions.

If an order doesn’t meet expectations or if there are issues with communication, users can file a dispute within the Resolution Center. The first step is to communicate openly with the other party to find a resolution. If direct communication doesn’t resolve the issue, a formal dispute can be opened. Banigig mediates by reviewing messages and order details, ensuring fairness for both sides.

For reporting issues such as inappropriate behavior, fraud, or other violations of Banigig’s policies, users can access the report feature within the platform. This report sends a flag to the Banigig team, who reviews and addresses the concern. This feature ensures that any abusive behavior or violation is quickly addressed, protecting the community.