Yes, Banigig allows you to use the same account for both buying and selling. You can switch between buyer and seller modes from your account dashboard.

To secure your account, use a strong password, enable two-factor authentication (2FA), and avoid sharing account information with others. Regularly review your login activity to ensure no unauthorized access.

You can temporarily pause your gigs without affecting your account. Go to your gig settings and select “Pause” to make it temporarily unavailable. This keeps your gig status active but hidden from buyers until you're ready to resume.

Yes, you can create multiple gigs in different categories to offer a variety of services. However, ensure each gig is unique and accurately reflects the specific service you provide.

Improve your gig’s visibility by optimizing your description with relevant keywords, using high-quality images, adding an engaging video, and promoting your services on social media.

Banigig has a Trust & Safety team that monitors the platform for fraudulent activity. Report any suspicious messages or buyers to Banigig’s support team, and avoid sharing personal contact information outside of Banigig’s messaging system.

Report the buyer immediately by selecting the “Report” option in your message thread. Banigig’s support team will review the case and take appropriate action.

Yes, Banigig has strict policies against illegal activities, adult content, and any services that violate copyright or intellectual property rights. Refer to Banigig’s Terms of Service for a complete list.

Payments generally take 14 days to clear after the order is marked as complete. Once cleared, you can withdraw your earnings using the available payout methods.

Banigig supports several withdrawal methods, including PayPal, Cryptocurrency , and credit card payouts. Select your preferred method in your account settings under “Withdrawal Options.”

Banigig charges a 10% service fee per order, which supports the platform's operational costs. There is no fee on tips, which are 100% yours.

If a buyer requests a revision, review their feedback and make necessary changes as soon as possible. Communicate clearly with the buyer and ensure that their expectations align with what you can deliver within the gig’s scope.

 Yes, if you’re unable to complete an order, you can cancel it through the Resolution Center. However, frequent cancellations may impact your rating, so use this option only when necessary.

Politely inform the buyer that additional requests will require a custom offer or a new order. You can create a custom offer to include the extra work at an agreed price.

To edit your gig, go to your seller dashboard and select “My Gigs.” Click on the gig you want to edit, make the necessary changes, and save your updates. Changes may take a few hours to reflect on the platform.

Yes, Banigig allows you to offer multiple pricing packages within a single gig.

Optimize your gig title, description, and tags with relevant keywords, maintain a high response rate, deliver orders on time, and collect positive reviews from satisfied clients. Consistency and quality service are key to ranking well on Banigig.

Yes, you can use the same account for both buying and selling. Simply switch between buyer and seller modes from your dashboard.

To update your profile, go to "Account Settings" from your dashboard, where you can edit your profile picture, bio, contact information, and other account details.

Banigig secures all transactions through its platform. Always communicate with sellers directly on Banigig and avoid sharing personal information. Payments made through Banigig are protected, ensuring a safer transaction process.

For your safety, all communication and transactions should remain on the Banigig platform. If a seller requests to communicate outside Banigig, report the issue to customer support.

If a seller engages in suspicious activity or violates Banigig’s policies, use the “Report” option on the seller's profile or message thread. The Trust & Safety team will review your report.

Banigig accepts several payment methods, including credit/debit cards, PayPal, and Cryptocurrency. Select your preferred payment method at checkout.

If you’re unsatisfied with an order or it was not delivered as expected, you can request a refund through the Resolution Center. Banigig’s team will review the request and process a refund if eligible.

If a seller cancels an order, you will receive a full refund. The funds will be returned to your Banigig balance or original payment method based on your preference.

You can use Banigig’s messaging system to communicate directly with the seller before placing an order. Ask any questions you have to ensure the service meets your requirements.

You can track the status of your order on your dashboard. Banigig provides order updates, and you’ll be notified when the seller uploads a delivery, requests revisions, or completes the order.

If the seller offers revisions, you can request them within the order page. Specify the changes you’d like, and the seller will update the work according to your feedback.