Effective communication is key to building successful collaborations on Banigig. The Banigig messaging system is designed to help buyers and sellers connect, clarify project requirements, negotiate terms, and maintain a clear record of all interactions. Here’s a step-by-step guide to using Banigig’s messaging system to its fullest.

1. Accessing the Messaging System

To access your messages, log into your Banigig account and select "Messages" from the dashboard. Here, you’ll find an organized list of ongoing conversations with clients or freelancers, each labeled by the associated project or Gig. New and unread messages are highlighted, making it easy to prioritize responses.

2. Starting a New Conversation

To initiate contact with a potential freelancer or client, visit their profile or the relevant Gig page. Click on the "Contact" button to start a conversation. This is especially helpful when you want to ask pre-order questions or discuss custom project requirements.

3. Messaging Features and Tips

    Text Formatting: Use basic formatting like bullet points or short paragraphs to keep your messages clear and organized.

    File Attachments: You can send attachments like documents, images, or project briefs to share critical details.

    Quick Responses: Banigig’s system supports quick replies, helping you to stay responsive to client questions and updates.

    Requesting Updates: Freelancers and clients can use messages to request project updates, ask for clarifications, or share feedback on work-in-progress items.

4. Keeping Communication Professional

    Avoid Personal Information: Protect your privacy by avoiding the exchange of personal contact details. Banigig messaging is secure and keeps all communication on the platform.

    Stay on Topic: Keep conversations project-focused to avoid misunderstandings and keep all relevant information in one place.

    Documenting Agreements: Use the messaging system to document any agreements or changes to the project’s scope or timeline. This record is invaluable if issues arise.

5. Resolving Disputes through Messages

If a disagreement occurs, use the messaging system as a first step to discuss and resolve the issue amicably. Clear and polite communication can often prevent escalation.

6. Message Notifications

You can enable email or mobile notifications to ensure you never miss a message. Notifications will alert you immediately when a new message arrives, helping you stay responsive and meet client expectations.