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Privacy Policy

Last Updated: March 2026


This Policy reflects updates required under applicable data protection laws including GDPR, CCPA/CPRA, and UAE PDPL.


1. Introduction

Banigig (“Banigig”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information of users (“Users”, “you”) who access or use banigig.com, related websites, mobile applications, and services (collectively, the “Platform”).

By accessing or using the Platform, you acknowledge that you have read, understood, and agreed to this Privacy Policy. If you do not agree, please do not use the Platform.

This Policy may be updated from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Where required by law, we will notify you and/or obtain your consent.


2. Who We Are (Data Controller)

Banigig (including Banigig Inc., Banigig International Ltd., and affiliated entities) acts as the Data Controller for personal data processed through the Platform.

For privacy-related inquiries, please contact:

📧 privacy@banigig.com


3. Scope of This Policy

This Policy applies to:

  • Buyers and sellers using the Banigig marketplace
  • Visitors browsing the Platform
  • Collaborators, affiliates, influencers, and contractors interacting with Banigig
  • Communications with Banigig support and systems


4. Information We Collect

4.1 Information You Provide Directly

We may collect:

  • Account information (name, username, email address)
  • Login credentials (including third-party login providers)
  • Profile information (photo, bio, skills, education, profession)
  • Contact details (address, phone number)
  • Payment and billing information (processed via secure third-party providers)
  • Identity verification data (government ID, passport, driver’s license, where legally permitted)
  • Communications with Banigig and other users
  • Content you upload or publish (gigs, reviews, messages, files)

4.2 Information Collected Automatically

When you use the Platform, we automatically collect:

  • IP address and approximate location
  • Device, browser, and operating system data
  • Log files, timestamps, and usage data
  • Cookies and similar technologies
  • Referral URLs and interaction data

4.3 Information from Third Parties

We may receive information from:

  • Identity verification and fraud prevention providers
  • Payment processors
  • Analytics and advertising partners
  • Public databases and social networks (if you connect your account)

5. Public Information

Certain information is public by default, including:

  • Username
  • Profile information
  • Ratings, reviews, portfolio items
  • Published gigs and activity indicators

Once published, this information may be viewed, indexed, or shared by others.


6. How We Use Your Information

We process personal data based on one or more lawful bases, including consent, contract performance, legal obligations, and legitimate interests.

We use your information to:

  • Operate and maintain the Platform
  • Create and manage user accounts
  • Process payments and transactions
  • Enable communication between users
  • Verify identity and prevent fraud
  • Enforce our Terms of Service
  • Improve, personalize, and optimize user experience
  • Rank search results and recommend services
  • Send service-related notices and updates
  • Conduct analytics, research, and platform security
  • Comply with legal and regulatory obligations


7. Automated Processing & Profiling

We may use automated systems to:

  • Rank search results
  • Recommend services or gigs
  • Detect fraudulent or abusive behavior

These processes do not produce legal or similarly significant effects without appropriate safeguards or human review where required by law.


8. Marketing Communications

We may send marketing communications about Banigig services via email, SMS, or online advertising where permitted by law.

You may opt out at any time by:

  • Using the unsubscribe link in emails
  • Updating your account settings
  • Contacting us at privacy@banigig.com


9. Cookies & Tracking Technologies

We use cookies and similar technologies for:

  • Essential site functionality
  • Security and fraud prevention
  • Analytics and performance
  • Personalization and marketing (where consent is provided)

You can manage or withdraw cookie consent at any time via our cookie banner or browser settings. Disabling cookies may affect Platform functionality.


10. Data Retention

We retain personal data only as long as necessary for the purposes described in this Policy, including:

  • Active accounts: for the duration of account activity
  • Closed accounts: as required for legal, fraud prevention, or dispute resolution purposes
  • Transaction records: as required by applicable laws
  • Analytics and logs: retained for a limited period


11. Sharing Information with Third Parties

We do not sell personal information.

We may share information with:

  • Payment processors and financial institutions
  • Fraud detection and security providers
  • Cloud hosting, CRM, analytics, and IT service providers
  • Law enforcement or authorities when legally required
  • Business partners during mergers, acquisitions, or asset transfers

All third parties are contractually required to protect your data and use it only for authorized purposes.


12. International Data Transfers

Your data may be processed outside your country of residence. Where required, we use appropriate safeguards such as:

  • Standard Contractual Clauses (SCCs)
  • Equivalent lawful transfer mechanisms
  • Compliance with applicable UAE, EU, and international data protection laws


13. Children’s Privacy

The Platform is not intended for children under the minimum age required by applicable law (generally 13 or 16, depending on jurisdiction). We do not knowingly collect personal data from children.


14. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of data
  • Restrict or object to processing
  • Withdraw consent
  • Data portability
  • Opt out of certain data sharing or marketing
  • Lodge a complaint with a supervisory authority

Requests can be made by contacting privacy@banigig.com

. We may verify your identity before processing requests.


15. California & US Residents (CCPA/CPRA)

California residents have additional rights, including:

  • Right to know what personal data is collected
  • Right to delete personal data
  • Right to opt out of sale or sharing (Banigig does not sell personal data)
  • Right to non-discrimination


16. UAE Data Protection

For users in the UAE, we comply with Federal Decree-Law No. 45 of 2021 on Personal Data Protection, including lawful processing, cross-border transfer safeguards, and data subject rights.


17. External Links

The Platform may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies separately.


18. Security

We implement industry-standard technical and organizational measures to protect your data, including encryption, access controls, and PCI DSS-compliant payment processing. However, no system is 100% secure.


19. Updates to This Policy

We may update this Policy periodically. Continued use of the Platform after updates constitutes acceptance unless consent is required by law.


20. Contact Us

📧 privacy@banigig.com


📍 Banigig – Global Operations